Contact
Reach the workshop
One inbox, one phone, and a named person for anything that has gone wrong. No ticket numbers, no queue position — the shop is small enough that a person reads what you send.
Draft — not yet in force
This document is a working draft. It is missing registered entity name, entity type, registered address, GSTIN and grievance officer name, and has not yet been reviewed by a lawyer. Please do not rely on it until this notice is gone.
How to reach us
- sukahandlooms@gmail.comThe fastest route for anything about an order.
- Phone
- +91 95157 35353Monday to Saturday, 10am–6pm IST
- Despatched from
- Suka workshop, Hyderabad, Telangana, India
- Response time
- We answer email within one working day. If something has gone wrong with an order, say so in the subject line and it moves to the front.
Grievance officer
Required under the Consumer Protection (E-Commerce) Rules, 2020, and published here so it can be held to. If an ordinary email has not resolved something, escalate to the officer named below.
- Name
- TODO — grievance officer name
- Phone
- +91 95157 35353
- Acknowledgement
- Within 48 hours of receipt.
- Resolution
- Within 30 days of receipt. If it will take longer, we will say so and say why before the 30 days are up.
Seller details
Who you are actually buying from, printed in full rather than hidden behind a brand name.
- Trading as
- Suka Indian Handlooms
- Legal entity
- TODO — registered entity name (TODO — entity type)
- Registered address
- TODO — registered address, Hyderabad, Telangana, PIN
- GSTIN
- TODO — GSTIN
- Country of origin
- India. Every piece is handwoven in Telangana.